Privacy Policy
Last updated: 20 October 2025
Guardian Fencing (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you visit our website (https://guardianfencing.com.au/) or interact with us.
Information We Collect
We collect personal information that is necessary for us to provide our products and services, including your name, email address, phone number, postal address, job or project details, and any photos or files you choose to provide. We may also collect technical information such as your IP address, browser type, and pages visited through cookies or analytics tools.
How We Use Personal Information
We use your personal information to respond to enquiries, provide quotes, manage projects, process payments, send updates or promotional materials (if you have opted in), improve our website, and comply with legal obligations.
Disclosure of Personal Information
We may share your personal information with employees, contractors, and service providers who assist in delivering our services, such as installers, delivery partners, or IT providers. We may also disclose information to regulatory authorities if required by law, or to third parties in connection with business transfers or mergers.
Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access or disclosure. While we use secure systems and processes, no method of transmission or storage is completely secure.
Cookies & Analytics
Our website uses cookies and analytics tools to improve functionality and analyse visitor behaviour. You can choose to disable cookies in your browser settings, but this may affect how our website functions.
Access & Correction
You have the right to request access to or correction of the personal information we hold about you. To do so, please contact us using the details below. We may ask for verification of your identity before processing your request.
Overseas Disclosure
We generally do not disclose personal information to recipients outside Australia. If it becomes necessary, we will take reasonable steps to ensure the overseas recipient provides comparable privacy protection or obtain your consent where required.
Direct Marketing
We may send you marketing communications about our products and services if you have consented. You can opt out at any time by following the unsubscribe link in our emails or contacting us directly. We do not sell or rent personal information for marketing purposes.
Retention of Information
We retain personal information only for as long as necessary for its intended purpose or as required by law. When no longer needed, we securely destroy or de-identify the information.
Links to Other Websites
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites and recommend reviewing their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date noted above.
Contact Us
If you have any questions or complaints about this Privacy Policy or how we handle your personal information, please contact us:
Guardian Fencing
6 Edinburgh Street, Oakleigh South VIC, 3167
Phone: 03 9530 9033
Email: info@guardianfencing.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.